Refund and Returns Policy
At Game Shopee, customer satisfaction is our priority.
1. Order Cancellation
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Orders can be cancelled before shipping by contacting us.
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Once shipped, orders cannot be cancelled.
2. Refund Policy
Refunds are applicable under the following conditions:
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Damaged product received
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Incorrect product delivered
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Product not as described
3. Non-Refundable Items
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Opened or used products
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Digital products / game codes
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Pre-owned products (unless defective)
4. Refund Process
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Refunds will be processed within 5–7 business days after approval.
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Refunds will be credited to the original payment method.
5. Return Conditions
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Product must be unused and in original packaging.
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Unboxing video is mandatory for damage or missing item claims.
📧 Support
Email: gameshopee1@gmail.com
WhatsApp: +91 78380 47919