Refund and Returns Policy

Refund and Returns Policy

At Game Shopee, customer satisfaction is our priority.


1. Order Cancellation

  • Orders can be cancelled before shipping by contacting us.

  • Once shipped, orders cannot be cancelled.


2. Refund Policy

Refunds are applicable under the following conditions:

  • Damaged product received

  • Incorrect product delivered

  • Product not as described


3. Non-Refundable Items

  • Opened or used products

  • Digital products / game codes

  • Pre-owned products (unless defective)


4. Refund Process

  • Refunds will be processed within 5–7 business days after approval.

  • Refunds will be credited to the original payment method.


5. Return Conditions

  • Product must be unused and in original packaging.

  • Unboxing video is mandatory for damage or missing item claims.


📧 Support
Email: gameshopee1@gmail.com
WhatsApp: +91 78380 47919